Shipping policy

Effective Date: 28th of April, 2026
Last Updated: 28th of April, 2026

This Shipping Policy governs the shipment and delivery of products purchased through the official Morgan & Belle online store. This policy applies exclusively to orders delivered within the United States.

Morgan & Belle is committed to maintaining transparency regarding shipping timelines, costs, and fulfillment procedures in accordance with applicable consumer protection standards and Google Merchant Center requirements.

1. Shipping Destination

We currently ship to physical residential and commercial addresses within the United States.

We do not ship to:

  • U.S. territories

  • APO/FPO/DPO addresses

  • P.O. Boxes (where carrier restrictions apply)

  • International destinations

Orders placed with unsupported addresses may be cancelled.

2. Order Cut-Off Time

  • Daily Order Cut-Off Time: 5:00 PM Pacific Standard Time (PST) (GMT-08:00, Los Angeles)

Orders placed:

  • Before 5:00 PM PST on a business day will begin processing the same business day.

  • After 5:00 PM PST, on weekends, or on U.S. federal holidays will begin processing on the next business day.

Business days are defined as Monday through Friday, excluding recognized U.S. federal holidays.

3. Order Processing & Handling Time

Handling Time: 1–2 business days (Monday–Friday)

Handling time refers to the period between successful order placement and the moment the shipment is transferred to the carrier.

During this period, the following procedures take place:

  • Verification of payment authorization

  • Fraud prevention and security screening

  • Order confirmation and system validation

  • Product preparation and packaging

  • Quality control checks

  • Transfer to the designated shipping carrier

Orders are not processed, packaged, or dispatched on weekends or U.S. federal holidays.

Handling time begins on the first business day after the order is placed if submitted after the daily cut-off time.

4. Transit Time

Transit Time: 5–8 business days (Monday–Friday)

Transit time refers to the delivery period after the shipment has been handed over to the carrier.

Transit time:

  • Begins once the tracking number becomes active in the carrier’s system

  • Is calculated in business days

  • Does not include handling time

  • Does not include weekends or federal holidays

Transit times are estimates provided by the carrier and are not guaranteed.

5. Total Estimated Delivery Time

Total Estimated Delivery Time: 6–10 business days

The total estimated delivery timeframe is calculated as:

Handling Time (1–2 business days) + Transit Time (5–8 business days)

Delivery estimates are calculated from the date the order is placed and are based on the customer’s shipping location within the United States.

These timeframes are estimates only and may vary depending on:

  • Carrier operational delays

  • Weather disruptions

  • Peak seasonal shipping volumes

  • Customs processing (where applicable)

  • Incorrect or incomplete address information

  • Force majeure events beyond our control

Morgan & Belle does not guarantee specific delivery dates.

6. Shipping Costs

Standard Shipping Cost: Free

Morgan & Belle provides free standard shipping on all eligible orders within the United States. No minimum purchase is required.

There are no standard shipping charges applied at checkout for U.S. deliveries.

Expedited shipping options are not currently offered unless otherwise specified at checkout.

7. Shipping Carriers

Orders are shipped using established logistics providers. Final delivery may be completed by one of the following carriers:

  • United States Postal Service (USPS)

  • United Parcel Service (UPS)

  • FedEx

  • Other regional or contracted carriers where necessary

Carrier selection is determined at our discretion based on destination, package size, and operational availability.

Once the package has been transferred to the carrier, the carrier assumes responsibility for delivery.

8. Fulfillment & Shipping Origin

Morgan & Belle is a United States–registered business located in Delaware.

To support operational efficiency and inventory management, products may be shipped directly from international fulfillment facilities or manufacturing partners.

All delivery timelines displayed at checkout reflect the complete estimated timeframe required for delivery to the United States.

By placing an order, customers acknowledge that fulfillment may occur from an international warehouse location.

9. Order Tracking

Once an order has been dispatched, customers will receive a shipping confirmation email containing:

  • Carrier information

  • Tracking number

  • Tracking link

Tracking information may require 24–48 hours to become active in the carrier’s system.

Customers are responsible for monitoring the tracking information and ensuring availability to receive the package where signature or secure delivery is required.

10. Customs, Duties & Import Regulations

For shipments entering the United States, orders may qualify under the current U.S. de minimis threshold for duty-free entry.

However, customs regulations are subject to change. If import duties, taxes, or fees are assessed by U.S. Customs and Border Protection, those charges are the responsibility of the customer.

Morgan & Belle is not responsible for:

  • Customs clearance delays

  • Import inspections

  • Governmental holds

  • Additional customs charges imposed by authorities

11. Address Accuracy & Delivery Responsibility

Customers are solely responsible for providing accurate and complete shipping information at the time of checkout.

Morgan & Belle is not responsible for delivery failures resulting from:

  • Incorrect or incomplete addresses

  • Refused deliveries

  • Unclaimed packages

  • Failure to retrieve packages from carrier pickup locations

  • Packages marked as “Delivered” by the carrier

If an order is returned due to incorrect address details, additional shipping charges may apply for reshipment.

12. Lost, Delayed, or Damaged Shipments

If a shipment appears lost or significantly delayed:

  1. Customers must first contact the carrier using the tracking information provided.

  2. If further assistance is required, customers may contact our support team.

Morgan & Belle is not liable for carrier-related delays once the shipment has been transferred to the carrier.

Claims for damaged items must be reported within a reasonable timeframe after delivery and may require supporting documentation.

13. Policy Updates

Morgan & Belle reserves the right to update or modify this Shipping Policy at any time to reflect operational, regulatory, or legal changes.

The most current version will always be published on our website with an updated effective date.

14. Contact Information

For questions regarding shipping or delivery, please contact:

BUSINESS INFORMATION

Website Name: Morgan & Belle

Company Name: Mevo Group LLC

EIN: 37-2196436

Company Number: 10339892

Address: 8 The Green Suite 6431, Dover, 19901, Kent County, Delaware, United States

CUSTOMER SERVICE

Email: support@morganandbelle.com

Phone: +1 302 556 2585

Hours: Mon - Fri: 9:00 AM - 5:00 PM (GMT-8)

Response Time: Within 24 hours

Visit our FAQs page or contact our support team if you have any questions.